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December 21, 2009



Planning,communication and team activities are essential to handle a crisis efficiency.
however, we know that the media are always looking for the sensational in order to attract the audience.
Eurostar senior members made various attempts to communicate during the crisis, the media has simply decided to ignore their approach and attributed the full responsibility to Eurostar, and this even before the independent review was released.

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Keep up the good work,


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